IPT/UCCAAS

ipt

FACTS

Customer: Major Global Pharmaceutical

Number of Sites: 1,100
Timeline: 3 years

SCOPE OF WORK

Netview completed, and continues to support, a large Avaya to Cisco conversion.

Service performed included:

  • Site survey of the environment- (physical/cabling needs, etc.)
  • Station review- defining features needed by different departments
  • Physical deployment of the phones, switches, VG’s and related cabling.
  • Next day Support
  • End user training
  • Hyper care- customer service after cut over

Netview’s Value

This work began as a multi-vendor competitive environment. Due to problem solving, flexibility and performance, Netview became the standard for US campuses and facilities.